Frequently Asked Questions
Q1: How long does it take to ship?
A1: Most items are in stock, and the normal delivery time is 3-7 days, depending on your country and order quantity.
Q2: What kind of transportation do you provide?
A2: We offer various shipping methods including Sea, Air, and Express via DHL, FedEx, TNT, UPS, EMS, and SF Express.
Q3: How can I track my order?
A3: After shipment, we will immediately provide you with a tracking number for easy real-time inquiry.
Q4: Are the products tested before shipping?
A4: Yes, all transmission gears and components undergo strict quality inspection and testing to ensure they meet performance standards before packaging.
Q5: Do you provide professional packaging for heavy parts?
A5: Yes, heavy items like the S6-90 gear box parts are packed in reinforced wooden cartons or specialized boxes to prevent damage during transit.
Q6: Can I request specific voltage or modifications?
A6: Our standard models follow the technical specifications listed (e.g., 24V). Please confirm your specific requirements with us before placing an order.